FAQ

Q: What is the rate for renting the hall?

A: Depends on the day of week and type of event. There are discounts for a multi-day rental. The information below is to be used for a guide only. Please contact rentalagent@whitemudcreek.ca for more information.

  • Friday - $850
  • Saturday - $1000
  • Sunday - $700
  • Weekdays - $700
  • Seminars - $200 - $300

Q: What is the capacity of the hall?

A: The maximum capacity is 140 people.

Q: What area does the rental agreement include?

A: It includes access to the main floor and mezzanine level. Access to the basement is not allowed (only exception is to operate fountain control if having outside wedding ceremony).

Q: Must I provide a damage deposit?

A: Yes. A post-dated check for $1000 dated two weeks prior to the event must be provided at the time the rental agreement is signed. This deposit will be returned within 30 days after your event providing no damages are assessed.

Q: Can I serve alcohol?

A: Yes. Renters are responsible for obtaining all necessary permits/licences that are required.

Q: What are the hours of rental?

A: The building hours are specified in the contract. However, strict noise/music regulations are in place:

  • Sunday - Thursday - any bar and music/noise must be shut down at 11:00 p.m. and the building and parking lot must be vacated by midnight.
  • Friday/Saturday - any bar and music/noise must be shut down at midnight and the building and parking lot must be vacated by 1:00 a.m.

Q: Is there a kitchen in the building?

A: Yes. However it is not meant for food preparation for large groups. There is only one standard fridge and stove available for use.

Q: Are any dishes, cutlery, or glasses available?

A: No. You must provide for these.

Q: Are there any coffee pots available?

A: Yes. There are two 100 cup coffee urns and one 36 cup coffee urn.

Q: Are there any tables or chairs that can be used?

A: Yes. The hall is equipped with 5, 6, and 8-foot rectangle tables, as well as round tables, and approximately 150 chairs.

Q: Are candles allowed in the hall?

A: Yes. There are rules to using candles as stipulated in the rental agreement.

Q: Is there any audio/visual equipment available?

A: No. Renters must supply their own A/V equipment.

Q: Do you provide catering or can I use my own caterer?

A: No, we do not provide any catering service and you may use any caterer you want.

Q: Is the building wheelchair accessible?

A: Yes, there is wheelchair access to the main floor of the hall which is equipped with wheelchair accessible washroom facilities. There is an outside ramp to access the pond area. However, there is no wheelchair accessibility to the mezzanine level.

Q: Do we have to clean up after our event?

A: Yes. If tables/chairs are used, they must be put away. All garbage must be removed and placed in the dumpster. All personal effects must be removed at the end of the event. Failure to comply will result in additional cleaning charges.

Q: Can I have the fountain in the pond operational during my event?

A: The pond and fountain are operated and maintained by the City of Edmonton and as such WCHA cannot guarantee the fountain will be operating at any specific time or guarantee the quality of the water.

Q: When is the hall available for viewing?

A: Please contact rentalagent@whitemudcreek.ca for more information.